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Business deals for mobiles - Part One (Optus) Business deals for mobiles - Part II (Telstra)

07 January 2003
Written by Richard Browning

Following Optus Business Edge plans in the last article, we now come to Telstra’s “more4business” plans. Again the special offers are thick and fast but what are the differences? Can the big corporate giant cater for small businesses - or is the size gap just too large? Stay tuned for these answers and more.

Decisions, decisions, decisions…

The road to a Telstra “more4business” plan is slightly different to that of an Optus Business Edge plan. With the Optus plans featuring rigid call rates and minimum spend levels, contracts or month-to-month, Telstra takes a more flexible view of such things. Let us walk through a typical decision process which will make things much clearer!

The first decision to make is how much will you be spending in a typical month. Of course, you may already have a mobile fleet and know exactly how much each user spends on their phone bill per month. On the other hand, you may not know exactly how much you would spend or you may be new to the business mobile concept.

This is where Telstra’s first facility comes in handy. If you join as a “casual” customer (similar to Optus’ “Month-to-Month”), call rates are the same as those for “members” (those on a 12-month contract) and you can change your minimum monthly spend level until you establish what your usual monthly spending would be.

Ball and Chain?
The next decision to make is whether you want to be locked into a contract for a whole year or prefer the freedom of choice. Whilst it sounds like an easy decision, this one gets complicated; there are pros and cons for each option.

Join the Club…
If you choose to commit to being a “member” customer for 12 months, you receive special bonus offers for your commitment. The first of these is Telstra’s “more4business options”, where you are only allowed to choose from ONE of the following options:

  • Telstra Mobile to Telstra Mobile

  • Call any other Telstra mobile in Australia for only 14 cents per 30 second block, plus 18 cent call connection fee (flagfall). This becomes useful for those with clients, suppliers or colleagues who use Telstra as well.
  • Per Second Saver

  • Call charges are calculated per second rather than in 30-second chunks (still with 18 cent flagfall). Perfect if your calls are short, sweet and to the point.
  • 5-to-9 saver

  • All calls made between 5am and 9am, and 5pm and 9pm will receive a 25% discount off the call rate (excluding flagfall). Handy if you work odd hours, start early or finish late.
  • Off Peak Saver

  • Between 7pm and 7am, Monday through Saturday and all day Sunday, you can call any mobile or landline in Australia for 11 cents per 30 seconds (plus the usual flagfall). Useful if you work or make most calls outside business hours.
  • Intra-Account

  • Calls made to other mobile phone numbers on your account are charged at 11 cents per 30 seconds (plus the usual flagfall) anytime. Great if most of your calls are made to colleagues in your fleet, especially for larger businesses.
  • Workgroup

  • This option allows you to nominate up to three Telstra Mobile or Telstra fixed line numbers within Australia to which you can call for only 22 cents for the first 5 minutes (plus 18 cent call connection fee). After that the normal fees apply.


Another bonus offer to entice you into signing the 12-month contract is the monthly member bonus. This monthly bonus can be used as a credit against your total Telstra Mobile Bill. The amount of this monthly bonus depends on your minimum monthly spend level (see call rates table). This is a versatile feature as it can be used for any cost on the bill. It could increase your included calls amount if you make mostly calls, pay for SMS if you utilise that service more, or pay for the MessageBank charges if you are too busy to take calls.

A Casual Affair

As a “casual” customer you can change your minimum monthly spend levels frequently - meaning you will always get top value out of your mobile plan. Unfortunately, however, going casual means you don’t inherit any of Telstra’s “more4business options” or monthly member bonuses.

TELSTRA more4business

Minimum monthly spend level Monthly Included calls Call rates per 30 second block (or part thereof) for Member and Casual* Member monthly bonus (for members only)
$20 $20 45c $5
$40 $40 22c $7.5
$55 $55 21c $10
$70 $70 20.5c $15
$100 $100 20c $20
$150 $150 19c $25
$250 $250 18c $30
$350 $350 17c $35
$500 $500 16c $40
*18 cent call connection fee applies

TELSTRA more4you (consumer plans)

Minimum monthly spend level Monthly Included calls Call rates per 30 second block (or part thereof) for Casual# Call rates per 30 second block (or part thereof) for Member# Member monthly bonus (for members only)
$10 $10 42.5c 52.5c -
$20 $20 40c 50c $5
$40 $40 36c 36c $7.5
$60 $60 26c 26c $10
$80 $80 24c 24c $15
$100 $100 22c 22c $17.5
$150 $150 20c 20c $20
#25 cent call connection fee applies

As you can see from the tables above, at a $20 minimum spend level, the consumer and business plans don’t differ a lot. But as we progress up the scale of spending, the business plans become far better value for money than the consumer plans. There’s also a 7-cent saving on every single call with more4business as the call connection fee is 7 cents less. This could amount to a rather large saving if you make a lot of short calls.


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